Q: When I try to open my Animotica project, I see a pop-up window asking me to link the files. What's causing this, and how can I fix it?
If you're encountering a pop-up asking you to link files when opening your Animotica project, it's likely because the original media files have been moved, renamed, or deleted. This can happen for several reasons, but don't worry - there are steps you can take to resolve this issue:
- Set a new path to the files: When you see the pop-up, use it to navigate to the new location of your media files. This will relink them to your project.
- Save your project again: After relinking the files, make sure to save your project. This will update the file paths in your project file.
- Store files on your hard drive: To prevent this issue in the future, we strongly recommend storing your project files and media on your computer's hard drive, not on removable storage (like flash drives) or cloud storage services.
- Avoid renaming or moving files: Once you've started a project, try to keep your media files in the same location with the same names until you've finished editing.
- Create a dedicated project folder: Consider creating a specific folder for each project, containing both your Animotica project file and all related media. This can help keep everything organized and reduce the risk of lost links.
If you continue to experience this issue after following these steps or if you can't locate your original media files, please don't hesitate to contact our support team for further assistance.
Remember, keeping your files organized and in a stable location on your hard drive is key to smooth editing in Animotica!
Feel free to contact us if you have any questions @ support@animotica.com.
Happy Editing! ✨
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