If you have decided that you do not want to continue using Animotica Moviemaker, we respect your decision. However, we would like to know the reason behind it so that we can improve our product and services. Please feel free to reach out to our support team if you can spare some time @ support@animotica.com.
Your detailed guide to getting a refund
Now, if you want to know how to apply for a refund, here's a guide that will walk you through the process. Please note that we distribute our app through the Microsoft store, so we cannot offer you a refund directly. You will need to follow the returns and exchange procedure of the Microsoft store to get your money back. Here's how:
1. Log into your Order History.
2. Select the "Request a return" option.
3. Follow the instructions provided on the screen.
4. Contact the Microsoft support team if you have any questions or need assistance.
5. Wait for Microsoft to deposit the money back into your credit card account.
For more information on Microsoft's terms of sale, please check out the relevant section on their website.
Thank you for considering Animotica. We hope to hear from you soon. Your feedback is valuable to us, but there is no pressure to provide it.
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