Cancel Subscription?

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Olivia Christianson

• September 03, 2020 01:48
• Edited

i have been getting charged monthly by their company, when everywhere it clearly says "one time purchase" and am not very happy about it, how do i cancel my subscription?

1

• Official comment

  

  Mark

  • September 04, 2020 20:09

  Hi Olivia,
  
  If you purchased a product from Microsoft or Microsoft Store, you can request a return. You'll then find out if your product is eligible for a refund. Please take a look at an article on how to request a refund from Microsoft.
  
  

  Best regards,
  Animotica Team

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