If you're having trouble purchasing Animotica Pro due to regional issues, it might be because your account region doesn't match your Microsoft Store location. Here's a detailed guide to help you resolve this issue:
Why This Happens
The Microsoft Store requires that your account's region and billing address match. If they don't, you may encounter problems during the payment process.
How to Fix It
Follow these simple steps to change your Microsoft Store region and ensure it matches your billing address:
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Open Settings:
- Click on the Start menu.
- Select Settings (the gear icon).
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Navigate to Region Settings:
- In the Settings menu, go to Time & Language.
- Click on Region.
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Set Your Region:
- In the Region settings, locate the Country or region dropdown menu.
- Select the country that matches your billing address.
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Restart Your Device:
- To ensure the changes take effect, restart your computer.
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Verify Your Billing Information:
- Open the Microsoft Store.
- Click on your profile picture and select Payment & billing.
- Make sure your billing address matches the region you set in the settings.
Ensuring that your account region and billing address match is crucial for a smooth purchasing experience on the Microsoft Store. We hope this guide helps you enjoy Animotica Pro without any hassles.
Need Further Assistance?
If you still experience issues or have any questions, you can contact our customer support team @ support@animotica.com. Don’t hesitate to reach out for additional support.
Happy Editing! ✨
Comments
1 comment
Is Australia a region where you can purchase the pro version?
I'm getting this after clicking Unlock and then it disappears?
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